I have been invited to speak at the European Seminar of the Vacation Rental Managers Association (VRMA) and will present an educational session on Online Reputation Managmenet specifically designed for today's holiday rental professionals. The session will educate holiday rental professionals on how to manage online reviews, interpret guest feedback, improve guest service and property care to ultimately increase the number of booking enquiries and conversions rates.
The VRMA European Seminar 2013 will be held from December 9 to 11 at the Crowne Plaza Brugge, Belgium.
For more information and registration visit http://vrma.membershipsoftware.org/europeprogram2013